Sagent is transforming mortgage servicing with Dara, the industry’s first cloud-native, end-to-end platform designed to replace rigid mainframes and disconnected point systems with a unified, real-time ecosystem for core servicing, default, and consumer engagement. Dara enables servicers to modernize operations, reduce friction, and deliver borrower experiences that match modern expectations—without compromising compliance in a highly regulated environment.
Dara solves a persistent servicing problem: legacy platforms are monolithic, slow to change, and expensive to maintain, forcing servicers to rely on a “constellation” of add-on tools and manual processes. Dara unifies core servicing, default management, and borrower self-service in one platform with configurable business rules, standardized data schemas, and open APIs—accelerating onboarding, reducing reconciliation, and enabling automation that pushes manual work to exception-handling instead of day-to-day processing.
Dara delivers measurable impact across both cost and performance. Servicers using Dara see a 30–40% reduction in total cost of ownership, a 35–45% decrease in servicing losses, and 10–15% lower compliance-related costs supported by automated compliance and risk testing across 400+ metrics. Function-level savings include 50–60% cost reductions in loan boarding and claims processing, 40–50% in QA/QC, and broad 30–40% reductions across cash processing, escrows, call centers, and investor reporting—driving a fundamental shift in servicing economics.
