Rocket Mortgage has a mountain of data and is leveraging AI and machine learning to make purchasing a home easier and more accessible for clients. In August 2023, Rocket Mortgage delivered 20% faster purchase turn times compared to the same time in 2022, and through innovative AI products and home loan knowledge databases like Pathfinder, Rocket is continuing to improve the client experience. Rocket is automating tasks with innovative new technology to supercharge mortgage bankers and underwriters so they can focus on what they do best — offering advice and guidance to those on their homeownership journey.

Rocket Mortgage was the first lender to release a searchable home loan knowledge database. Called Pathfinder, it is an AI and machine learning-powered search engine used by mortgage bankers, brokers and underwriters to confidently find the answers to complicated qualification or loan processing questions. Pathfinder ensures those who originate and process home loans have all the information needed at their fingertips to facilitate the American dream of homeownership. Instead of thumbing through emailed guideline updates, printed reference pages and handwritten notes or tapping into their personal experience, loan officers can search Pathfinder’s unmatched 400,000 pieces of content in mere seconds. 

Through Pathfinder, a mortgage banker, broker or underwriter who just joined the industry has access to a collection of knowledge that would typically take decades to accumulate. Loan officers can lean on Pathfinder’s technology to easily uncover the benefits of every loan program while they focus on the important things that only humans can do, like building relationships with clients.

Company Website:

https://www.rocketmortgage.com/

Markets Served:

Loan Origination

Company HQ:

Detroit, MI