Pennymac’s Digital Technology Organization (DTO) drives innovation across the mortgage lifecycle by leveraging modern platforms, standardized data and AI-enabled automation to improve efficiency and customer experience at scale. With more than 5 million lifetime customers served, Pennymac continues to invest in technology that strengthens performance across production, servicing and capital markets.
A cornerstone of this strategy is Pennymac’s proprietary servicing engine, SSE, which has helped reduce per-loan servicing costs by more than 30% since its 2019 launch and is now being expanded to support smaller subservicing portfolios. Pennymac has also strategically adopted Vesta as a next-generation loan origination software (LOS) for consumer direct lending, benefiting from an open architecture that supports intelligent automation and faster integration with emerging technologies. Underpinning these systems is the Pennymac Data Model (PDM), a MISMO-standardized data backbone that improves interoperability and maximizes the effectiveness of AI across the organization. In 2025, Pennymac also launched NonDel+, an end-to-end non-delegated solution designed for banker partners seeking greater control with underwriting and compliance support.
Pennymac’s technology investments directly support market leadership, with the company ranking No. 1 correspondent aggregator, No. 2 overall lender and No. 3 wholesale lender in Q3 2025. As the fifth-largest U.S. servicer, Pennymac delivers one of the industry’s lowest cost-per-loan rates, reinforcing how technology-driven modernization can drive scale, profitability and customer satisfaction.
Company Website:
Markets Served:
IMB Mortgage Lender and Servicer
Company HQ:
Westlake Village, CA
