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NewRez

HW Tech100

Brings a unique combination of mortgage expertise, financial strength and product innovation capabilities to the lending table

NewRez-2021 Tech100 winners-mortgage

NewRez helped thousands of homeowners impacted financially by COVID-19 through the development of its online forbearance management tools. This proprietary technology creates a lower barrier to entry for homeowners in default to easily learn their options online and make educated decisions regarding their financial situations. The company’s first-to-market forbearance management tool is a fully streamlined customer-facing portal that allows customers to manage their account entirely online and manage their options without having to interface with a live person. This has allowed the NewRez team to handle significantly higher volume and provide customer service to its clients.

  • Helped 140,000 homeowners who were able to better manage their financial COVID-19 impact online and apply for an extension through our forbearance management tool
  • Nearly half (49.5%) of the COVID-19 forbearances (over 100,000 homeowners) have been resolved
  • Contributed to a 56% increase in the servicing portfolio year over year

Company Website:

https://www.newrez.com

Markets Served:

Loan Origination, Servicing

Company HQ:

Fort Washington, PA

3d rendering of a row of luxury townhouses along a street

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