As one of the nation’s leading lenders and mortgage servicers, Newrez has built a technology platform to serve its customers, clients, partners and employees. The platform consists of proprietary technology powering both sides of the business — Servicing Director connects the best-in-class servicing organization with approximately three million homeowners, whereas H2O enables its omni-channel origination business. Newrez’s open architecture allows the company to partner with innovative solutions in the market to enrich the customer experience.
Technology is core to Newrez’s operations and has enabled significant growth, both organically and through continued opportunistic investments. The company has seen 414% growth in the servicing portfolio since 2018. Investments in technology have furthered Newrez’s operational efficiencies and reduced cost per loan, with a 69% increase in owned servicing loans per FTE since 2019. Newrez has also leveraged AI to automate manual work and improve organizational efficiency.
Loan Origination and Servicing
Fort Washington, PA