HPA — a Cognizant Company — helps clients future-proof themselves against ever-changing loan volumes by arming them with an elastic digital workforce that scales up or down to suit demand and improves lender performance at every step of the mortgage origination process. The company’s Mortgage Center of Excellence (CoE) program supports an ecosystem of partner technologies and channels, including rich integrations with leading LOS providers. HPA developed Application Robotic Interface technology (ARI) modular solutions for every task that can execute on the update one time, as soon as the modification is made, across all workflows and clients simultaneously.
- One client received a 94.26% time savings with investor stipulations solution.
- Another client cut its origination time by 20 days, achieved over 94% labor savings and has a 98% completely satisfied rating. The organization’s fulfillment costs are now approximately 33% lower than industry peers.
Loan Origination, Servicing