Haven’s homeowner loyalty platform for servicing integrates across master servicers, subservicers, data providers and marketplace partners to deliver a new way to make homeownership simpler via a single integration and easy-to-use APIs that power engagement, marketing, personalization and retention efforts for the servicing industry.
Central to Haven’s innovation is the borrower dashboard, which supports engagement, personalization and retention efforts within the servicing industry, all without necessitating the replacement of existing portals. This is done through one-click authentication integrations. With these integrations, Haven has onboarded more than 1 million homeowners and established partnerships with three top subservicers.
With a new avenue to reach homeowners, Haven’s platform delivers homeowner experiences that engage on goals, simplify finances and advise on solutions across an embedded marketplace of opportunities that match the borrowers’ objectives. These experiences are powered by a prediction, ranking and placement engine that determines how, where and when content and solutions are presented to the borrower. With net new demand created, empowered homeowners and the right solution at the right time, Haven is purpose-built to positively impact homeowners and generate more value from the mortgage servicing right (MSR).
Loan Origination and Servicing