Guaranteed Rate fiercely believes that homeownership should be accessible to all, so the company created a Language Access Program (LAP). Guaranteed Rate is one of the only mortgage lenders to offer a top-quality mortgage product and service entirely in Spanish, from first contact to application, processing and even closing. The LAP program provides detailed financial education materials, as well as the ability to digitally apply for a mortgage entirely in Spanish.
Guaranteed Rate built the technology infrastructure that allows them to present important document and mortgage education materials, as well as every step in the mortgage process, into Spanish. This allows Spanish speakers to better understand the mortgage process, with the same convenience and efficiency as English-speaking customers. Guaranteed Rate launched this technology so that the Spanish-speaking community would not have to settle for second-tier products due to language barriers. Spanish-speaking customers receive a top-notch experience and the best possible service in the industry.
Loan Origination, Servicing