CLARIFIRE is a no-code workflow automation platform designed to help mortgage servicers manage rising borrower demand, increasing regulatory complexity and higher delinquency volumes — without adding staff. By unifying intake, decisioning, communications and documentation into one secure system, CLARIFIRE enables servicers to process high-volume servicing and default workflows with speed, accuracy and full auditability.
The platform replaces spreadsheets, manual handoffs and disconnected tools with rules-driven automation aligned to current investor, GSE and regulatory requirements. Servicers use CLARIFIRE to manage early-stage delinquency, loss mitigation, disaster assistance, escrow activity and complex servicing exceptions such as assumptions and HELOCs. Core components, including CLARIFIRE CALCULATOR and CLARIFIRE COMMUNITY, automate eligibility analysis, trigger compliant workflows and give borrowers secure, self-service access to documents, status updates and required actions.
Over the past year, CLARIFIRE clients reduced loan modification cycle times by an average of 58% and cut workout approval timelines by 53%. Productivity gains include a 25% lift in employee output and a 125% increase in transactional throughput for key servicing processes. Trusted by institutions such as Truist, Towne Mortgage Company and Merchants Bank, CLARIFIRE continues to help servicers scale efficiently while strengthening compliance, borrower responsiveness and operational resilience.
