Capacity’s mortgage automation platform powered by AI automates support for borrowers and loan officers. The Capacity AI continuously learns from organizational knowledge and the interactions within businesses to automate processes and decisions. Capacity integrates with mortgage companies’ loan origination systems to instantly answer questions during loan origination and throughout the entire mortgage lifecycle. The platform also streamlines lead generation with a chat solution that qualifies leads and accurately answers prospective borrowers’ questions 24/7.
- 84% of all prospective and current borrower questions answered instantly without human intervention
- 3.5-second response rate
- Lenders are up and running within 30 days of signing a service order
Loan Origination, Servicing
St. Louis, MO