Alanna.ai provides an AI-powered virtual Closing Assistant and workflow automation platform built specifically for title and escrow companies to streamline operations, reduce manual data entry, and improve customer responsiveness. The platform integrates directly with popular Title Production Systems like ResWare, SoftPro, and RamQuest, processing emails and contract PDFs to populate production software and automate order entry—saving significant time and reducing human error at scale.
Alanna.ai’s technology uses natural language processing (NLP) and conversational AI to handle repetitive communications with real estate agents, buyers, and sellers via text message or web chat 24/7—eliminating friction from traditional phone or email workflows and boosting responsiveness without added staff. It can answer file-specific questions, generate closing cost estimates in seconds, gather information through online forms, and proactively send updates based on file changes, all while integrating seamlessly into established title agent systems.
By automating routine tasks and centralizing communication, Alanna.ai helps title firms free up staff for higher-value work, improve operational efficiency, and deliver faster, more consistent client service. Its adoption has enabled measurable labor-hour savings, faster response times, and enhanced client engagement across title operations.
