ACES’ flagship product ACES Quality Management and Control Software provides lenders with a secure, flexible, web-based platform to manage pre-funding, post-closing and servicing audits, enabling organizations to continue processing and auditing loans even with employees working from home. The reporting dashboard helps quality control executives better manage audit workflows to maintain productivity levels across a detached workforce. The platform comes pre-built with over 60 audit types and thousands of managed questions to help lenders keep up with the rapid change in compliance from federal and state regulators, including temporary authorizations and guidance issued as a result of COVID-19.
- Increased new clients by 20% in 2020
- Lenders have reduced their labor hours, cutting audit completion time from 5 days to 1.5, saving roughly 16 FTE hours per month for the same volume of loans and improving overall goal achievement from 70% to 95%.
- Created a new question set category within ACES IQ functionality to house all temporary regulatory provisions issued by state and federal agencies and the GSEs
Loan Origination, Servicing