Nikkita Phanda is Senior Vice President of Digital Operations at Class Valuation, where she leads innovation and optimization of appraisal modernization solutions. She has spearheaded the development of hybrid and data collection appraisal strategies to enhance client experience and operational efficiency, while also overseeing second mortgage and servicing divisions. Previously, she served as SVP of Operations at Incenter Appraisal Management, bringing deep expertise in scaling operations and driving business growth.