As co-founder of Qualia, which provides title and closing software, the past two years have been a whirlwind for Joel Gottsegen. He leads Qualia’s product development and in less than two years, Gottsegen and his cofounders, Nate Baker and Lucas Hansen, have secured $10 million in funding, grown the team to 50 people and expanded product usage to 30 states.
Gottsegen, who received his degree in computer science specializing in artificial intelligence from Stanford, uses his advanced technical skills to guide Qualia’s product roadmap and execution.
On a daily basis, he works across the sales, support and product teams to ensure Qualia’s features are accurately communicated, customer issues are properly addressed and product functionality exceeds customer expectations. He also spends a substantial amount of time on-site with Qualia customers.
To date, Gottsegen has led the team to develop dozens of seamless vendor integrations which allow title agents to be connected at every stage of the real estate transaction.
WHAT IS ONE HABIT THAT HAS HELPED YOU SUCCEED?
Obsessing about every part of our business gives me a full view of our customers’ experiences. I build product, train our sales team, and answer support calls. This has given me a unique perspective on how to continue to steer the product in the best direction.