The next wave of servicing regulation is coming – Are you ready?

Join this webinar to learn what servicers need to know about recent and upcoming servicing compliance regulations and strategies experts are implementing to prepare for servicing regulatory audits.

In a purchase market, rookie LOs may struggle

Rookie LOs in 2020 could ride the refi wave and rack up a hefty monthly paycheck without Herculean effort. But these days, they'll have to sing for their supper.

Logan Mohtashami on trends in forbearance exits

In this episode of HousingWire Daily, Logan Mohtashami discusses several hot topics in the housing market, including recent trends in forbearance exits and future homebuyer demand in the midst of inventory shortages.

Natural disasters and forbearance: What borrowers and mortgage servicers need to know

With a rise in natural disasters, including wildfires, hurricanes, floods, tornadoes and mudslides. The mortgage industry needs to be proactive in examining programs to help borrowers recover.


2020 HW Woman of Influence: Jill Cadwell

Radian Title Services, Senior Vice President of Title Operations

Jill Cadwell is a 30-year industry veteran who has spent the last two years rapidly improving the operations within Radian Title Services.

Cadwell’s reputation precedes her, as a passionate developer of innovative production and technology solutions with rock-solid teams. Past operations, Cadwell spearheaded key initiatives including the development of a digital processing platform and digital portal. After the emergence of the COVID-19 crisis, Cadwell seamlessly turned Radian’s Title Services business into a fully remote, and fully operational, enterprise literally overnight. Cadwell ensured that the roughly 225 Title Services employees in three states had the tools and systems they needed to work from home successfully amid such a demanding environment. In the last year, Cadwell led a major effort to leverage bot technology to automate certain administrative aspects of the title process, including the roll out of additional bot functionalities across its title systems. Even as Radian’s title-related businesses had grown by nearly 200 percent during Cadwells’s tenure, service-related metrics stayed the same or increased. Her leadership relies on “skills-based routing,” a process improvement that involves leveraging data and technology to ensure that work is assigned to the best-qualified person for the task.

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3d rendering of a row of luxury townhouses along a street

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