Jennifer Hannah’s commitment to clients has earned her a reputation as a transformative leader.
As the inaugural female assurance partner at Richey May, Hannah’s leadership led to revenue growth above projections, pushing her service lines to one of the top performers within the firm. Her engagement in process improvement led her to train numerous clients and even new entrants to the industry on hedging, mortgage servicing rights and mortgage banking. Hannah is also the co-founder of Elevate, Richey May’s diversity leadership program. As a champion ally for diversification Hannah focuses on the advancement of women and underrepresented groups in the industry. Hannah is also a leader at the firm in client-centered focus. Her knowledge of current trends and consistent communication with clients makes her a subject matter expert and has led her to teach Mortgage Banking 101 classes with the Mortgage Bankers Association. She is a model of understanding the client experience at a deep level, which makes her a trusted counselor for leaders at the companies Richey May serves. During the COVID-19 crisis, Hannah took on the role of co-leader of the client response team for questions clients may have about SBA Disaster Loans and the Paycheck Protection Program.