2020 HW Woman of Influence: Chao Cong

Black Knight, Vice President of Business Strategy, Data and Analytics

Chao Cong

As vice president of business strategy for Black Knight Data and Analytics, Chao Cong plays a critical role in providing the data and research for key stakeholders across the industry.

This includes overseeing Black Knight’s Home Price Index, which enables mortgage professionals to quickly evaluate portfolio equity and determine the potential for loss. Chao is also responsible for Black Knight’s Index Suite, which complements the index with an overview of prepayment and credit market performance. Her expertise and insights are increasingly used by mortgage and real estate professionals throughout the mortgage process to increase market share and reduce risk. Her unique skill set combines a strong quantitative and analytical background built on in-depth experience in data research and behavior modeling to turn large-scale data into actionable recommendations that drive business opportunities. In her role, she leads a diverse group of data-focused professionals and is responsible for Black Knight’s analytics solutions, including the AFT Prepayment and Credit Model, Mortgage Scores and Dialer Optimizer. In addition to her financial services modeling and leadership experience, Chao is a chartered financial analyst and a certified financial risk manager, as well as an author and researcher for Black Knight industry white papers.

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