The next wave of servicing regulation is coming – Are you ready?

Join this webinar to learn what servicers need to know about recent and upcoming servicing compliance regulations and strategies experts are implementing to prepare for servicing regulatory audits.

In a purchase market, rookie LOs may struggle

Rookie LOs in 2020 could ride the refi wave and rack up a hefty monthly paycheck without Herculean effort. But these days, they'll have to sing for their supper.

Logan Mohtashami on trends in forbearance exits

In this episode of HousingWire Daily, Logan Mohtashami discusses several hot topics in the housing market, including recent trends in forbearance exits and future homebuyer demand in the midst of inventory shortages.

Natural disasters and forbearance: What borrowers and mortgage servicers need to know

With a rise in natural disasters, including wildfires, hurricanes, floods, tornadoes and mudslides. The mortgage industry needs to be proactive in examining programs to help borrowers recover.


2020 HW Vanguard: Christy Bunce

New American Funding, Chief Operating Officer


Christy Bunce, Chief Operating Officer, New American Funding

Christy Bunce came to New American Funding nearly 12 years ago and currently leads the day-to-day operations. 

Bunce’s experience and expertise in loan processing, underwriting and funding have served as a guide for the company’s growth from its beginnings as a California-based call center to a nationwide lender with a massive retail footprint. 

Under Bunce’s leadership, New American Funding significantly expanded its retail operations and inside sales force, launched a mortgage servicing division and has entered new lending channels including a homebuilder division and a real estate-based lending division, which Bunce has helped expand over the years. 

Over the last several years, under Bunce’s explicit supervision, New American Funding has increased its lending volume markedly. She maintains direct oversight of New American Funding’s lending standards, ensuring the company’s guidelines are not “one size fits all.” Instead, she works to ensure that the company does not have a rigid approach to guidelines and overlay. 

Bunce personally examines individual credit situations to ensure that New American Funding lends to all borrowers who are worthy, despite how their credit profiles may look to other lenders. Bunce also partners with Patty Arvielo on a career development program called “If You Want to Grow, We Want to Know.” The program, which launched in 2019, allows employees to discuss their career goals directly with New American Funding’s senior leadership. 

Bunce and Arvielo personally review each submission together and reach out to the employee’s manager to start the process of getting the employee moved up or on the right track.

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3d rendering of a row of luxury townhouses along a street

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