2020 HW Vanguard: Christy Bunce

New American Funding, Chief Operating Officer


Christy Bunce, Chief Operating Officer, New American Funding

Christy Bunce came to New American Funding nearly 12 years ago and currently leads the day-to-day operations. 

Bunce’s experience and expertise in loan processing, underwriting and funding have served as a guide for the company’s growth from its beginnings as a California-based call center to a nationwide lender with a massive retail footprint. 

Under Bunce’s leadership, New American Funding significantly expanded its retail operations and inside sales force, launched a mortgage servicing division and has entered new lending channels including a homebuilder division and a real estate-based lending division, which Bunce has helped expand over the years. 

Over the last several years, under Bunce’s explicit supervision, New American Funding has increased its lending volume markedly. She maintains direct oversight of New American Funding’s lending standards, ensuring the company’s guidelines are not “one size fits all.” Instead, she works to ensure that the company does not have a rigid approach to guidelines and overlay. 

Bunce personally examines individual credit situations to ensure that New American Funding lends to all borrowers who are worthy, despite how their credit profiles may look to other lenders. Bunce also partners with Patty Arvielo on a career development program called “If You Want to Grow, We Want to Know.” The program, which launched in 2019, allows employees to discuss their career goals directly with New American Funding’s senior leadership. 

Bunce and Arvielo personally review each submission together and reach out to the employee’s manager to start the process of getting the employee moved up or on the right track.

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