Understanding Today’s Connected Borrower

Sign up for this webinar to learn how to transform the borrower journey from transaction to relationship and gain a significant lift in production in today’s digital lending environment.

The unique challenges facing minority first-time homebuyers

In this episode, we interview Timothy Demry, a real estate agent in San Francisco’s Bay Area, about his experience serving minority first-time homebuyers.

How modernized servicing creates customers for life

Servicers must be powered by nimble technology to be heroes to borrowers, stalwarts to investors, and stewards of consumer protection to regulators.

Savvy lenders are already preparing for the next valley – Here’s how

Despite increased rate of tech adoption, the industry still has room for continued tech development and usage. Read here to learn more about key technologies that lenders need to give more attention to.

Awards

2020 HW Tech100 Mortgage winner: Mortgage Contracting Services

In 2019, there have been two notable technologies that have greatly enhanced Mortgage Contracting Services’ client experience, improving overall quality of service and increasing productivity on its teams. These include the proprietary technology platform, Convey360 and the use of robotic process automation. The implementation of its client view to Convey360 resulted in more effective communication as well as improved quality control measures.

  • With the effective use of robotics, MCS has seen measured quality improvement along with employee efficiencies.
  • Employees are no longer required to repetitively look up data, and/or transfer data between MCS systems and third party applications
  • Freed up employees to focus on our most critical objectives and using robotics to complete the more basic, repetitive tasks

https://mcs360.com/

Latest Articles

Fannie Mae celebrates Single-Family Green MBS milestone

A year after issuing its first Single-Family “Green” MBS on Earth Day 2020, Fannie Mae has now completed 25 transactions for the program, totaling $167 million in bonds backed by mortgages on newly constructed, energy-efficient homes.

Apr 22, 2021 By
3d rendering of a row of luxury townhouses along a street

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