Industry Update: the Future of eClosing and RON

Join industry experts for an in-depth discussion on the future of eClosing and how hybrid and RON closings benefit lenders and borrowers.

DOJ v. NAR and the ethics of real estate commissions

Today’s HousingWire Daily features the first-ever episode of Houses in Motion. We discuss the Department of Justice’s recent move to withdraw from a settlement agreement with the NAR.

Hopes for generational investment in housing fade in DC

Despite a Democratic majority, the likelihood of a massive investment in housing via a $3.5 trillion social infrastructure package appears slim these days. HW+ Premium Content

How Biden’s Neighborhood Homes proposal impacts real estate investors

Dubbed the Neighborhood Homes Tax Credit, the proposal is part of the larger American Jobs Plan legislation — also known as Biden’s infrastructure plan. Here's a look into how it impacts real estate investors.

Awards

2020 HW Tech Trendsetter: Suzanne Powell

Radian, Senior Vice President, Digital Client Experience

Suzanne-Powell
Suzanne Powell, Senior Vice President, Digital Client Experience, Radian

Suzanne Powell leverages her expertise in operations and technology to optimize how Radian does business. In her role as senior vice president of digital client experience, she has covered everything from developing and implementing bots that work alongside Radian staff, to using data to determine who at the company is best suited to review a particular loan application, to better harnessing the wide variety of information the company receives from its diverse set of business lines. Since joining Radian about two years ago, Powell has spearheaded numerous efforts to optimize processes and effectively match the company’s technological resources and human capital to its business objectives. That has included creating a “Robotic Process Automation Center of Excellence” and the in-house development of four bots that enable Radian employees to spend less of their time on necessary but sometimes repetitive, boring or administrative work involved in things like reviewing loan applications, sourcing broker price opinions and processing home closings. Despite some initial trepidation among Radian staff, the bots – named Adrian, Buzz, Fred and Obi by the divisions that work with them (because Powell was looking to foster buy-in) – have quickly become beloved, since these bots enable members of staff to focus on the most interesting, complex work and simplify and eliminate some of their administrative workload.

Most Popular Articles

The housing market is losing steam

Mortgage applications for new home purchases decreased 3% from May and 23.8% year over year, suggesting buyer fatigue in the housing market.

Jul 20, 2021 By
3d rendering of a row of luxury townhouses along a street

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