Adam Constantine on MLK Jr.’s impact on housing equality

During the interview, Constantine explains why the industry needs to focus on evoking intentional change rather than launching lackluster initiatives.

Navigating capacity concerns amidst record-high volumes

High loan volumes continues to loom large in the new year, making the “one-stop-shop” approach to the servicing and lending process even more appealing.

How servicers continue to protect neighborhoods amid COVID

We spoke with MCS CEO Caroline Reaves about self-service technology, the shift to virtual and how servicers can prepare for post-COVID success by improving processes today.

How student loan debt impact homeownership

Student loan expert Catalina Kaiyoorawongs shares her practical and tangible advice for people who feel overwhelmed by their student loan debt.

Awards

2020 HW Tech Trendsetter: Nile Roberts

Genworth Mortgage Insurance, IT Director, Infrastructure and End User Services

Nile-Roberts
Nile Roberts, IT Director, Infrastructure and End User Services, Genworth Mortgage Insurance

Nile Roberts is a versatile technology strategist with more than 15 years of experience leading through change. As a truly hands-on leader, Roberts demonstrates strong collaboration, communication and problem-solving skills that not only encourage new ideas within his team, but also foster innovation. When COVID-19 became an apparent threat, Roberts and his end user services team quickly enacted Genworth Mortgage Insurance’s business continuity plan, focusing on investments in mobile technology, and key investments in cloud-based communication and collaboration services to rapidly support a remote workforce. As an IT operations leader, Roberts encourages a cloud-first strategy that supports the development of applications that are intended to be provisioned and hosted in the cloud. His team also utilizes modular design and immutable infrastructure concepts to deliver ideal flexibility and supportability for infrastructure services and support. These strategies and principles that Roberts led and engrained into the fabric of his team have allowed Genworth Mortgage Insurance’s IT organization to quickly adapt to changing business and industry needs, scale mortgage insurance services and infrastructure to meet increasing demand, and improve overall service stability and resiliency. Roberts also leads an innovative End User Services organization that faced unprecedented obstacles related to the global pandemic.  

Most Popular Articles

CFPB Director Kathy Kraninger resigns at Biden’s request

Consumer Financial Protection Bureau Director Kathy Kraninger announced Wednesday she is resigning from her post at the request of President Joe Biden’s administration.

Jan 20, 2021 By

Latest Articles

HousingWire Lead Analyst featured on Bloomberg Radio

Logan Mohtashami doesn’t think rising home prices will lead to a market crash. Listen to his interview on Bloomberg Radio hosted by Paul Sweeney and Vonnie Quinn.

Jan 23, 2021 By
3d rendering of a row of luxury townhouses along a street

Log In

Forgot Password?

Don't have an account? Please