Understanding Today’s Connected Borrower

Sign up for this webinar to learn how to transform the borrower journey from transaction to relationship and gain a significant lift in production in today’s digital lending environment.

The unique challenges facing minority first-time homebuyers

In this episode, we interview Timothy Demry, a real estate agent in San Francisco’s Bay Area, about his experience serving minority first-time homebuyers.

How modernized servicing creates customers for life

Servicers must be powered by nimble technology to be heroes to borrowers, stalwarts to investors, and stewards of consumer protection to regulators.

Savvy lenders are already preparing for the next valley – Here’s how

Despite increased rate of tech adoption, the industry still has room for continued tech development and usage. Read here to learn more about key technologies that lenders need to give more attention to.


2020 HW Tech Trendsetter: Jane Mason

Clarifire, Founder and CEO

Jane Mason, Founder and CEO, Clarifire

Jane Mason is the brainchild behind Clarifire, an application that uses intelligent business rules to automatically distribute work and automate straight-through processing of critical information and documents to all types of users. Over the past year, mortgage servicers have leveraged Mason’s creation to achieve a minimum 40% lift in productivity, between 75% to 95% reductions in cycle times, and an 80% average elimination of manual tasks. While the pandemic continues to wreak chaos on the U.S. job market, Mason is driving the industry forward by empowering servicers with her technology by automating the approvals of thousands of forbearance requests in minutes, and processing bulk process deferrals, borrower surveys and one-click loan modification approvals almost in real-time. One of Mason’s creations, CLARIFIRE COMMUNITY, has provided much-needed relief to servicers facing extraordinary call volumes and requests for assistance due to the pandemic and natural disasters. CLARIFIRE COMMUNITY is a workflow-driven resource that connects the myriad of players involved in self-service disaster and pandemic processes. Thanks to Mason, borrowers can access real-time assistance and automated loss mitigation workout options with a button click, providing those suffering from income loss with visibility and guidance as they work through challenging times. Meanwhile, the burden on servicers is reduced and operational chaos is resolved.

Latest Articles

Fannie Mae celebrates Single-Family Green MBS milestone

A year after issuing its first Single-Family “Green” MBS on Earth Day 2020, Fannie Mae has now completed 25 transactions for the program, totaling $167 million in bonds backed by mortgages on newly constructed, energy-efficient homes.

Apr 22, 2021 By
3d rendering of a row of luxury townhouses along a street

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