Adam Constantine on MLK Jr.’s impact on housing equality

During the interview, Constantine explains why the industry needs to focus on evoking intentional change rather than launching lackluster initiatives.

Navigating capacity concerns amidst record-high volumes

High loan volumes continues to loom large in the new year, making the “one-stop-shop” approach to the servicing and lending process even more appealing.

How servicers continue to protect neighborhoods amid COVID

We spoke with MCS CEO Caroline Reaves about self-service technology, the shift to virtual and how servicers can prepare for post-COVID success by improving processes today.

How student loan debt impact homeownership

Student loan expert Catalina Kaiyoorawongs shares her practical and tangible advice for people who feel overwhelmed by their student loan debt.

Awards

2020 HW Tech Trendsetter: Andy Higginbotham

Freddie Mac, Senior Vice President and Chief Operating Officer of Single-Family division

Andy-Higginbotham
Andy Higginbotham, Senior Vice President and Chief Operating Officer of Single-Family division, Freddie Mac

Andy Higginbotham is one of the top innovation leaders for both Freddie Mac and the entire housing ecosystem. In his role overseeing the single-family division, he drives what the Freddie Mac IT team focuses on and, just this past year, took on ownership of the customer experience team. Higginbotham is a game-changing leader who, during this past year, leveraged Freddie Mac technology to keep the industry liquid and moving while helping lenders and borrowers save time and money in the most efficient ways possible, despite the challenges brought on by the COVID-19 pandemic and stay-at-home orders. By working with clients to understand their needs and pain points, Higginbotham prioritizes what’s most important, which has led to major adoption of Freddie Mac tech tools across the origination and servicing continuum. In the past year of unprecedented challenges, Higginbotham influenced and encouraged Freddie Mac leadership to make bold decisions while leading and empowering his teams to meet the demands of the rapidly changing market. Specifically, Higginbotham has driven innovation and improved technology in the housing industry through his leadership and focus on providing value, his innovation with origination and his success with servicing. He is the driver of technology innovation through best-in-class tools like the HousingWire Tech100 award-winning Loan Advisor and new Servicing Gateway. 

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3d rendering of a row of luxury townhouses along a street

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