What to expect at HousingWire’s Spring Summit

The focus of the Summit is The Year-Round Purchase Market. Record low rates led to a banner year for mortgage lenders in 2020, and this year is expected to be just as incredible.

How real estate agents can increase profitability in 2021

As real estate professionals strategize on how to do business in this competitive, fast-paced market, they’ll discover the need for better tools to market their listings.

HousingWire's 2021 Spring Summit

We’ve gathered four of the top housing economists to speak at our virtual summit, a new event designed for HW+ members that’s focused on The Year-Round Purchase Market.

An Honest Conversation on minority homeownership

In this episode, Lloyd interviews a senior research associate in the Housing Finance Policy Center at the Urban Institute about the history and data behind minority homeownership.

Awards

2020 HW Insider: Shane Westra

SimpleNexus Vice President of Product

Shane Westra

Shane Westra completely reorganized SimpleNexus’ product and engineering divisions into new, customer persona-based teams.

This reorganization allowed each development unit to become intimately more familiar with the pain points of the end users it develops for: loan originators, technology administrators, borrowers, back-office teams and referral partners. Another initiative Westra introduced was the firm’s 90/90 roadmap, which communicates to customers, prospects and internal teams all the product releases the company expects to release in the upcoming 90 days with 90% confidence. With this roadmap, Westra built a rigorous business-case process that prioritizes product enhancements that will bring the most benefit to customers. In the last 12 months alone, Westra has led SimpleNexus to achieve the following: 150% increase in the average number of product releases per month; 59.6% increase in product manager productivity; 22.4% increase in Net Promoter Score; and a 99.7% customer retention rate.

Most Popular Articles

FHFA doubles affordable housing disbursement to $1B

FHFA Director Mark Calabria has upset the #FannieGate folks: the GSEs will be doubling their affordable housing disbursement to $1B in 2020

Mar 01, 2021 By

Latest Articles

Rocket Mortgage unveils new jumbo product for brokers

Rocket Pro TPO is jumping into jumbo – it’s offering loans up to $2M, including investment properties. Borrowers can do 45% DTI and 80% LTV.

Mar 02, 2021 By
3d rendering of a row of luxury townhouses along a street

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