True Stories: Hybrid, eNote and RON Implementation

Join expert panelists that will discuss the status of federal legislation, trends in digital adoption and how best to prepare your organization for the next generation of lending processes.

Spruce’s Patrick Burns on innovation in title technology

In the season finale of Housing News season 5, Spruce CEO discusses heightened investor interest in title tech, innovation and fintech adoption.

Top CFPB official “hates” QM rules, jeopardizing safe harbor

A top CFPB official in charge of the rule-making process has heavily criticized the agency's own qualifying mortgage rule, jeopardizing safe harbor.

Fraud risk factors at closing increased almost 90% last quarter

A variety of risk factors could be contributing to the drastic increase in wire and title fraud risk factors in mortgage and real estate closings – for example, compliance issues and an increase in transaction data errors.

Awards

2020 HW Insider: Pam Forrester

First American Mortgage Solutions Vice President, Division Operations Management

Pam Forrester

Pam Forrester’s three decades of problem-solving for lenders, servicers and investors make her an effective operations executive.

Leveraging her comprehensive knowledge of the post-closing and servicing space, Forrester works with clients to customize and execute business process outsourcing strategies according to their needs. Forrester has played an integral role in building First American’s CleanFile Solutions’ global business operations into the premiere post-closing provider it is today. Most recently, Forrester led the CleanFile Solutions’ COVID-19 pandemic response initiatives, which maintained continuity in the division’s operational supply chain. Specifically, she expanded service hours, supported the deployment of a well-trained back-up team across multiple locations and implemented a practiced communication strategy to keep every aspect of the operation in sync. Through Forrester’s leadership, innovative thinking and persistence, the team continues to maintain high service levels with clients while growing the business through this tumultuous time.

Most Popular Articles

Mortgage forbearance drops to 4.36%, exits pick up steam

The downward trend of borrowers in forbearance picked up speed in the last week of April, falling 11 basis points to 4.36% of servicers’ portfolio volume.

May 10, 2021 By
3d rendering of a row of luxury townhouses along a street

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