Zillow’s Matthew Speakman on 2021’s home-building market

In this interview, Speakman discusses the latest housing starts report and how it effects the home-buillding market.

Mortgage rates remain steady, rise to 2.81%

With 14 consecutive weeks below 3%, Khater says rates provided "tangible support" to economy.

The future of title and escrow tech

Heading into 2021, there are many changes in store for the title industry. Join this multi-panel event to get ahead of the curve.

Stacking the deck

Does choosing the right technology stack give your brokerage a competitive edge?

Awards

2020 HW Insider: Katie Maxson

NotaryCam Technology/Product Quality Assurance and Compliance Lead

Katie Maxson

As the lead on technology, product quality assurance and compliance, Katie Maxson has been a notable asset to NotaryCam.

After serving as notary manager for just over a year, Maxson was promoted to technology/product quality assurance and compliance lead in February 2020. Her problem-solving skills served the company well when the COVID-19 pandemic created internal challenges. Maxson helped develop a new workflow process that enabled NotaryCam to manage a 300% increase in demand for remote online notarization. She also saw the need for and took the initiative to create a better internal structure for the IT and notary support teams. These improvements included a redesigned scheduling process, which Maxson still oversees as part of her responsibilities. She is also responsible for training and managing the team of IT agents who assist the notaries. As part of the development/IT team, Maxson continues to contribute ideas and designs to improve the workflow and functionality of the signing rooms and overall customer experience.

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3d rendering of a row of luxury townhouses along a street

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