Throughout his career with USRES, Garrett Mays has maintained a positive attitude with an unshakeable business ethical compass.
Mays listens to every customer’s goals and objectives, building rapport and providing unparalleled insights that are invaluable to their company’s overarching initiatives and strategic direction. His personal approach has significantly impacted USRES’s customer satisfaction rating. Mays spearheaded the reinvention of the company’s valuation services division by decentralizing the operational structure and creating specialized programs to suit each individual client’s requirements. By championing such pilot programs, Mays improved the company’s valuation product margin by more than 37%. In recent months due to the COVID-19 pandemic, Mays successfully transitioned the internal overall operations to a remote workplace. His acute business acumen enabled him to execute the business continuity plan expertly and seamlessly, with no degradation and no breaks in service for clients or employees.