Matthew Speakman on what’s driving homebuyer demand

Zillow Economist Speakman explains what Zillow’s recent report on homebuyer demand tell us about the current state of the housing market.

Record low mortgage rates hold steady at 2.72%

This is the second week in a row rates have sat at the lowest recorded level in the survey’s near 50-year history.

What Yellen as Treasury Secretary would mean for housing

Experts weigh in on former Fed Chair’s possible impact on GSE reform and how she could jumpstart the economy.

Building the one-touch digital mortgage

As Katherine Campbell drives toward a one-touch mortgage, she’s taking time to share what she has learned along the way.

Awards

2020 HW Insider: Brenda Colter

Planet Home Lending Director of Branch Advocacy

Brenda Colter

Brenda Colter is passionate about supporting salespeople. She spent the last year analyzing what she heard as a branch advocate, and then applied those learnings to improve the onboarding process as well as corporate support for distributed retail.

Colter revamped a weeklong onboarding curriculum, nicknamed “Brenda Colter University.” Now, new mortgage loan originators interact with people from around the company so they can make essential contacts in marketing, IT, operations and other divisions that support them. Interacting with MLOs teaches the divisional employees important lessons and leads to new ideas that support the growth, success and profitability of branches and MLOs. Colter became the “one-stop shop” originators can turn to when they encounter roadblocks. She’s everything an originator needs to get up and running because she’s committed to their excellence. Months later, when they’re settled in and thinking bigger, MLOs often circle back to Colter to talk about ways to grow their business even more.

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3d rendering of a row of luxury townhouses along a street

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