It is not easy to effect change and deliver rapid growth at a well-established company, but that is exactly what Steve Sussman has done on behalf of Nationwide Appraisal Network (NAN), a nationwide AMC in business since 2008. As the chief business development officer, Sussman overesees the teams that are responsible for all sales, marketing and revenue-generating activities. 

In 2021, Sussman oversaw an expansion that included establishing business relationships with three new top-10 lenders and generating two-times year-over-year revenue growth at the organization. This is especially noteworthy, as it follows 2x growth that took place under Sussman’s leadership in 2020.

Under Sussman’s leadership, NAN has onboarded more than 1,000 new lender and broker partners with more than 400 new lenders and brokers onboarded in 2022. This incredible growth is driven by efforts from Sussman’s teams to build meaningful relationships and to establish consistent branding and messaging related to NAN, its mission and its initiatives.

What has been the secret to your success? 

Listen more than you speak, and when you do speak, be authentic and honest. When you have those conversations, always remember that the big, scary, ugly elephant in the room is always the best topic to discuss if you want to build a truly meaningful relationship.

Name:

Steve Sussman

Title:

Chief Business Development

Company Name:

Nationwide Appraisal Network