Executive Vice President of operations Sharon Reichhardt has leveraged her unique perspective to develop client-centric, scalable solutions that also drive long-term organizational success at ACES. Reichhardt is an operational superstar who played a lead role in developing and launching the new Certified ACES Administrator program, and her natural leadership, mentorship and problem-solving abilities have allowed her and her team to maintain near-perfect client retention in the last year.

Reichhardt’s role at ACES centers on solving problems and finding ways for clients to use technology to run their businesses more efficiently. Under her direction, the ACES client success team emphasized client relations via a direct, hands-on approach focused on understanding their unique footprint and target goals. They guide implementations and perform professional service engagements, always maintaining strong bidirectional communication that assures each client is maximizing usage of the ACES platform.

Name:

Sharon Reichhardt

Title:

EVP, Operations

Company Name:

ACES Quality Management