Jeffrey Walker has led high-performing teams at some of the most influential organizations in the mortgage industry, including Wells Fargo Home Mortgage, CitiMortgage, SunTrust Mortgage and Fannie Mae. During his time at Fannie Mae, he served as single-family chief strategy officer, departing in October 2020.
Walker’s passion for combining commercial success with social responsibility led him to found CredEvolv, an education fintech focused on helping lenders deepen their relationships with deserving but underserved consumers. Walker serves as both CEO and advisory board member to the credit remediation company.
Walker has coached and mentored hundreds of current and future mortgage industry leaders over the years. He is a recognized public speaker and has received numerous awards for innovation in customer experience and from the Massachusetts Institute of Technology for his lean management and problem-solving expertise. Believing that socially responsible commercial success should not be an oxymoron, Walker has recently dedicated his commitment to solving the systemic challenges of underserved consumers through his work within CredEvolv.
Over the span of his career, Walker worked to engage Fannie Mae and Freddie Mac to help solve the industry’s pervasive challenges related to black homeownership gaps.
As an innovator, Walker works tirelessly to help lenders execute on their commitments to social responsibility and created the industry’s only digital platform that connects lenders, consumers, and HUD-certified nonprofits.
What has been your secret to success?
“I understand that I don’t have all the answers. Problem solving is critical to continuous improvement and requires you to check your ego and engage the people who are closest to the problem to solve the problem.”