Ryan Minard got his start in the mortgage lending industry as marketing manager at First Centennial Mortgage. During his seven-year tenure, he helped grow the retail lender into an Inc. 5000 fastest-growing company. Personally supporting the marketing needs of hundreds of LOs and helping First Centennial build out a high-performing marketing tech stack gave Minard an in-depth understanding of lenders’ needs and what it takes to build a stellar marketing department. Upon joining Top of Mind two years ago, Minard immediately put his experience and passion for lender success to good use, working hand-in-hand with clients to understand their pain points and developing custom automation workflows within Surefire to achieve their business goals. Now, as director of client success, Minard is responsible for coaching Top of Mind’s enterprise account management team as they work to ensure every lender achieves astounding ROI from their implementation of Surefire.
What is one habit that has helped you succeed?
“I constantly embrace my curious side. Whether that is through reading blogs or books, watching video content, listening to podcasts, or asking questions of those with more experience – this has helped me sharpen existing skills and also discover new passions and paths that I would have never imagined otherwise.”
Director, Customer Growth
Top of Mind