Items Tagged with 'SWBC'

ARTICLES

  • Servicers: Are you leveraging omnichannel payment solutions?

    This HW webinar explains how a comprehensive payment strategy can impact your business
    As consumers demand more options in the mortgage industry, the value of omnichannel payment solutions also grows. There is some stigma in the mortgage industry behind self-service payment options, mainly due to the fear of increased fraud risk and a loss of control over payments. But experts in payments understand the power self-service payment options have in customer satisfaction and operational efficiencies.
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  • Mortgage lender mix-up nearly costs woman her home

    SWBC failed to pay property taxes, borrower informed her home was for sale
    It’s not uncommon for borrowers to roll their property taxes into their mortgage payment, leaving their lender to oversee the annual bill. That’s what Carla Rubeo had set up with SWBC, the mortgage lender for her condo in Antioch, Tennessee. Although now, it’s likely she wished she hadn’t.
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  • Executive Conversation: Jason O'Brien on omnichannel payment solutions

    SWBC offers payment solutions to meet the consumer demand for self-service options
    Executive Conversations is a HousingWire web series that profiles powerful people in the financial industry, highlighting the operations and the people that make this sector tick. In the latest installment, we sit down with Jason O’Brien, senior vice president of payments at SWBC, to discuss the importance of an omnichannel payment strategy.
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  • From HW Magazine

    2018 Women of Influence: Janet Loriot

    Executive Vice President at SWBC
    As executive vice president at SWBC, Janet Loriot effectively manages a complex insurance operation that comprises of six locations in multiple sites. This includes the company’s large-scale bilingual customer service centers, with a team that exceeds 700 employees and contractors.
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  • From HW Magazine

    SWBC Lending Solutions delivers compliant vendor services

    Recent Morningstar rating underscores performance-driven culture
    “SWBC Lending Solutions’ organization benefits from a comprehensive quality control- and performance-driven culture arising from a solid training regimen, comprehensive and client-specific policies and procedures, internal performance monitoring and reporting, and proactive vendor-management protocols,” Morningstar noted in its ranking.
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  • From HW Magazine

    Tech Innovator: SWBC adapts to a changing market

    Why hiring the right people is crucial to innovation
    For Amato and Dudley, the key to SWBC’s innovation is not just its investment in technology equipment or software, although there has been plenty of that. It’s also the company’s hiring strategy, which ensures that SWBC can rapidly adapt while still keeping SWBC’s core values.
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