It appears that Fiserv is shifting its focus to mortgage origination, as the company announced Wednesday that it is selling a majority share in its mortgage servicing business to private equity firm Warburg Pincus for $395 million.
While some mortgage lenders fail to keep up with the changing times, others are excelling, capitalizing on the change and those who weren’t ready for it. So what’s their secret? Customer service? Technology? An innovative approach to loan originations, and who to lend to? It’s actually all of the above, and more.