Items Tagged with 'Brad Johnson'

ARTICLES

  • From HW Magazine

    Here's why the customer is always right

    Four keys to unlocking borrower satisfaction
    Servicers must consider a positive customer experience to be a compliance mandate in the current regulatory environment. While this may be a difficult goal to achieve, we have found that there are four keys to success that can help any servicer do a better job of ensuring a positive experience for their mortgage borrowers.
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