Items Tagged with 'satisfaction'


  • The top 5 ways to delight potential homebuyers

    Inoculate them, that's a thing
    We are in a wired world where builder performance is readily shared online via open customer review websites. The builders with the happiest homeowners are the companies with glowing reviews that gain market share, while the rest are simply struggling against a growing tide of poor reviews.
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  • From HW Magazine

    Customers in the driver's seat

    Why most borrower portals don't work
    For at least the last 10 years, the American home finance industry has realized that consumers want more control over the home finance transaction. Unfortunately, also for the last 10 years and even beyond that, that hasn’t become the reality. There are a number of reasons for this.
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