WHEN FNF’S ServiceLink and the former LPS merged in January 2014 to create ServiceLink, a Black Knight Financial Services Co., Miriam Moore’s leadership played a key role in identifying areas where the two companies could deliver enhanced quality and efficiency to clients.
Moore, executive vice president at ServiceLink, used her default experience and industry knowledge to quickly form a best-in-class leadership team after the merger, and put in place the foundation and processes necessary to support major national servicers, elevating the company to the leading national player in the default services arena.
“By leveraging the company’s industry-leading technology, Miriam and her team have enhanced overall efficiency, significantly increased productivity, standardized operational processes and improved transaction transparency for its clients,” a company spokesperson said.
Moore has introduced complementary product offerings, creating the company’s unique “Start-to-Finish” title and closing program, and leveraged synergies across the company’s default services divisions to create complete, integrated loss-mitigation and REO business solutions.
She also implemented a post-sale HUD title conveyance model and expanded ServiceLink’s Loan Modification, Deed in Lieu, and REO-to- Rental business lines. Moore has championed the expansion of initiatives to save borrowers money, while providing greater transparency into the foreclosure process. During one five-month period, Invoice Verification curtailed more than $27 million in invoice errors.
Moore also works to support women in the default industry, co-founding Women Executives in Banking, a professional networking organization comprised of senior level women executives in mortgage servicing.