SINCE BECOMING COO and president of Matt Martin Real Estate Management (MMREM) in January of 2014, Jo Ann Kruse has led the company into two of its most profitable quarters.
Kruse has accelerated some of the company’s most important projects since taking the helm — the standardization of the HOA/COA industry and the deployment of a third-party services platform for rental properties.
Kruse is shaping the standardization of the HOA/COA industry to provide investors the tools to manage lien risk in an opaque and fragmented segment of the mortgage industry. She is using her experience managing large data problems for other organizations to appropriately structure the business model and stakeholders for Sperlonga Data & Analytics, as well as appoint the most appropriate leader for the task.
After creating a united front among MMREM management, Kruse led the deployment of a third-party services platform for the acquisition, rehab, rental, and securitization of rental properties. Her knowledge of the capital markets provided the key insights to transform a bundle of disparate services into a single POC platform for institutional investors investing in the single-family rental asset class.
Before joining MMREM, Kruse spent six years at The Impac Cos., where she managed a 70,000 unit, $17 billion MBS servicing portfolio. She also had operational leadership responsibility for originations, where she grew production by 4.5 times in under 12 months.
Kruse has revolutionized the way that MMREM manages each account, reorganizing a service line focus into a holistic customer approach.