Debbie Thayer, Executive Vice President of Default Administration at Shellpoint Mortgage Servicing, has been in the mortgage servicing business for 30 years. Her career began in 1990 working in Customer Service & Escrow Administration. She joined Litton Loan Servicing in 1999 where for 13 years she managed multiple functions as VP of Loan Administration and then moving to take on Loss Mitigation as VP just prior to the mortgage crisis in 2009. She led their HAMP implementation and participated in multiple sessions with the Treasury Department in DC as the program was being developed. She joined Resurgent Mortgage Servicing – now Shellpoint Mortgage Servicing, in 2011 where she is responsible for Default Administration. In addition to her role as EVP for Default at Shellpoint, Debbie serves in various advisory forums as the industry navigates the current default crisis related to COVID-19.