J.D. Power is a data analytics, software, and consumer intelligence company. It is a longtime user of big data, artificial intelligence and algorithmic modeling capabilities that aim to create a better understanding of consumer behavior.
Founded in 1968, J.D. Power is based in Troy, Michigan.
Latest J.D. Power News
Mortgage servicers are missing the boat when it comes to customer satisfaction
Aug 01, 2019Let’s just say servicers have a lot of room for improvement when it comes to customer satisfaction. J.D. Power’s latest customer satisfaction survey revealed that servicers have a real trust problem with their clients, and it’s their lack of digital help and focus on efficiency and cost controls that are adding to the negative feelings.
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Here are the top 5 mortgage servicers
Jul 26, 2018 -
J.D. Power names companies with top mortgage servicer satisfaction
Jul 28, 2017 -
Here’s the unlikely key for how servicers can increase profit
Aug 01, 2016 -
Servicer focus on mortgage delinquencies severely impacts current borrowers
Jul 30, 2015 -
Century 21 sweeps J.D. Power real estate awards
Aug 06, 2014 -
Mortgage servicer satisfaction back from the brink
Aug 01, 2014
