J.D. Power is a data analytics, software, and consumer intelligence company. It is a longtime user of big data, artificial intelligence and algorithmic modeling capabilities that aim to create a better understanding of consumer behavior.

Founded in 1968, J.D. Power is based in Troy, Michigan.

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Latest J.D. Power News

Are servicers ready for when forbearance ends? 

Jul 23, 2020By Robyn A. Friedman

“Servicers have had fair warning about what they need to do,” Ira Rheingold, executive director of the National Association of Consumer Advocates, said. “One would think they could prepare for the oncoming slow train that we expect to see when forbearance runs out.” HW+ Premium Content

• Uh-oh: Borrowers’ satisfaction with their lender is falling as originations rise 

  Nov 14, 2019By Ben Lane

• Here are the mortgage lenders that borrowers like the most 

  Nov 14, 2019By Ben Lane

• Mortgage servicers are missing the boat when it comes to customer satisfaction 

  Aug 01, 2019By Julia Falcon

• J.D. Power: Quicken Loans and State Farm could both reap serious rewards from unique mortgage partnership 

  Jul 23, 2019By Ben Lane

• HELOC borrowers increasingly likely to shop for alternative funding 

  Mar 15, 2019By Jessica Guerin

• Here are the top 5 mortgage servicers 

  Jul 26, 2018By Kelsey Ramírez

• J.D. Power: Time to prepare for upcoming HELOC boom 

  Apr 02, 2018By Kelsey Ramírez

• J.D. Power: Will mortgage lending go fully digital in 2018? 

  Mar 09, 2018By Kelsey Ramírez

• J.D. Power: This is what consumers want from their bank 

  Mar 02, 2018By Kelsey Ramírez

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