Company Profile


Contact Information

Contact: Rodney Moss
Title: EVP Strategy & Business Development
Phone: (757) 630-1675
Toll Free: (757) 893-1347


3637 Sentara Way
Virginia Beach VA 23452
United States

LoanCare is a leading national provider of full-service residential servicing to the mortgage industry. LoanCare, headquartered in Virginia Beach, Virginia, is currently one of the largest subservicers in the industry. LoanCare delivers personalized service and advanced technology to lenders, servicers and investors who own assets or servicing rights in any stage of the loan servicing cycle. LoanCare has been offering its expertise and best practices in providing servicing solutions for others since 1991.


From HW Magazine

Company Spotlight: LoanCare

The subservicer develops customer-focused technology to deliver results
A tech revolution is underway in the mortgage industry as financial institutions look to meet consumer and investor demand for transparency, accountability and efficiency. But agile technology by itself won’t be enough to meet this challenge. To win in this environment, financial institutions need to partner with a trusted subservicer who combines innovative technology with outstanding attention to customer service.
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From HW Magazine

LoanCare expands transparency for investors and borrowers

Mobile functionality and Spanish language options distinguish its service
LoanCare's client reporting tool provides over 400 data sets of information that can be filtered using different variables, including viewing an investors loan information at numerous stages of activity. The built-in client report writer allows for nearly 200 fields of data that can be customized, retained and refreshed at any time. 
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LoanCare becomes Fitch-rated servicer

Company’s operational history and infrastructure cited as strengths
Citing the company’s operational history, infrastructure and management as strengths, Fitch Ratings assigned residential mortgage servicer ratings to LoanCare. Fitch also noted that its ratings actions reflect the financial strength of LoanCare’s ultimate parent company, Fidelity National Financial, which acquired LoanCare in 2009.
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