Selene is a full-service residential mortgage loan servicer with proven expertise in creative loss mitigation strategies tailored to preserve homeownership.
Founded in 2007, Selene offers capacity and scalability to service all types of residential mortgage loans from performing loans (current, re-performing and new originations) to non-performing loans requiring high-touch, complex special servicing. We are an approved servicer for FHA, FHLMC, FNMA, GNMA, VA and USDA. Selene is also only one of two GNMA single-family master servicers and approved sub-servicers in the industry.
Selene’s reputation is built around the principles of successful loss mitigation strategies, proprietary technology and individualized client management. Selene’s loss mitigation strategies are based on demonstrated risk-behavior models with root cause analysis completed on all loans to identify potential losses. Selene is consistently ranked as a top loss mitigation performer on client scorecards when compared to other servicers.
Selene’s proprietary Asset Resolution Application (SARA) platform provides real-time access 24 hours a day, seven days a week, monitoring a variety of data in one centralized system for transparent servicing oversight.
Every Selene client is provided direct access to a dedicated Portfolio Manager as a “Single Point of Contact” for all of your special requirements. Our manager to client ratio of 4:1 is an exclusive advantage of Selene that provides proactive management while helping minimize risk.
Selene’s New Diligence Advisors (NDA) provides review services for all types of transactions including portfolio trades, securitization, mortgage servicing rights and warehouse lending. NDA provides review services for: credit underwriting; property valuation; regulatory compliance; mortgage fraud; data integrity; legal/modification documents; payment history; collection comments; and servicing activity. Our service offerings are geared specifically to the stringent guidelines of multiple types of property loans: reverse, fix and flop, non-performing and re-performing, non-qualified mortgage (QM), jumbo, conforming and others.
Selene’s Alta Residential offers real estate owned (REO) services includes asset valuation, repair management, broker oversight, and in-house contracting. We leverage industry-leading technology to enhance pricing strategies. Selene’s strategic relationships across the country have resulted in improved performance and our custom repair contracting software has increased ROI by an average of 41%.