Matt Clarke is chief operating officer and chief financial officer for Brentwood, Tennessee-based Churchill Mortgage. With more than 21 years of experience, Clarke is a seasoned veteran of the financial industry. In his role, Clarke has helped migrate the corporation from a mortgage broker to a mortgage banker, implemented new origination and servicing systems, recruited and developed a retail branch network, and had a hand in many other processes responsible for the lender’s overall growth.
While some mortgage lenders fail to keep up with the changing times, others are excelling, capitalizing on the change and those who weren’t ready for it. So what’s their secret? Customer service? Technology? An innovative approach to loan originations, and who to lend to? It’s actually all of the above, and more.
Every day, people in your community are looking for a new place to call home. But in the age of the digital shift, they are now getting most of that information from their mobile devices rather than more traditional sources.