Jonathan Lawless is vice president of Customer Solutions in Fannie Mae’s Single-Family business. He has been with Fannie Mae for more than 17 years and is a mortgage industry analyst who specializes in underwriting and pricing analytics.
[Expert commentary] When borrowers who seemed promising don’t qualify, what can lenders do? Many are using homebuyer education to give these borrowers a positive path forward. Homebuyer education can help borrowers improve their credit score and understand the long-term commitments of homeownership. It’s up to all of us professionals to spread the word about this.