Articles by Rich Gagliano

Bringing the transformational power of AI to the mortgage industry

Newer tech innovations do much more than simply automate tasks
[Expert Commentary] Today, the utilization of robotics and automation – along with decisioning logic – has helped to advance the mortgage lending process from the sluggish, error-prone efforts of a decade ago to a far more productive environment with a focus on data integrity and customer experience. However, newer technology innovations have now reached a point where it is possible to do much more than simply automate tasks.
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Managing spikes (and dips) in mortgage volume

Hint: Pick the right tech partner
According to the Mortgage Bankers Association, refinance applications jumped more than 100% in the first few weeks post-‘Brexit’ as compared to a year ago, and many lenders found themselves over capacity and struggling with the increase in volume. Here's how to keep up.
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