Melissa Kozicki is director of compliance with the Mortgage Builder Software division of Altisource. She has 20 years experience in the mortgage banking industry, specializing in operations and compliance. Kozicki has created federal compliance content for NMLS certified continuing education courses, and has over eight years of software development and testing experience.
As you count down these final days until the regulations take effect, you’re most likely preparing for managing the most significant revisions you’ve ever had to make to your businesses processes. Here are five key things to remember as you approach the deadline – and they aren’t just about making sure you will be in compliance.
While some mortgage lenders fail to keep up with the changing times, others are excelling, capitalizing on the change and those who weren’t ready for it. So what’s their secret? Customer service? Technology? An innovative approach to loan originations, and who to lend to? It’s actually all of the above, and more.