Breaking News
  • Wells Fargo eliminating 900 mortgage jobs

    A few months ago, Wells Fargo revealed that it is planning to cut as many as 26,500 of its employees over the next few years as the bank works to reorganize itself amid the shifting landscape surrounding the financial services industry. And now, the first of those cuts are hitting home, right in the mortgage division. Click the headline for the full story.

  • FHA: No PLF changes for reverse mortgages

    The Federal Housing Administration released its 2018 Report to Congress on Thursday, revealing that the HECM program continues to be a drain on its flagship Mutual Mortgage Insurance Fund to the tune of $13.63 billion in the last fiscal year. But FHA Commissioner Brian Montgomery said the program is benefiting from policy changes made last year, and that the agency remains "optimistic that the quality of the book will continue to improve." Click the headline to read more.

Brad Johnson

Brad Johnson

Brad Johnson is chief operating officer for RoundPoint Mortgage Servicing Corp., where he oversees RoundPoint’s servicing operation, which includes the contact center, loss mitigation, default and REO. 

ARTICLES

  • From HW Magazine

    Here's why the customer is always right

    Four keys to unlocking borrower satisfaction
    Servicers must consider a positive customer experience to be a compliance mandate in the current regulatory environment. While this may be a difficult goal to achieve, we have found that there are four keys to success that can help any servicer do a better job of ensuring a positive experience for their mortgage borrowers.
    Read More