Mark McElroy

Mark McElroy

Mark McElroy is the President and CEO of Pavaso, Inc. After starting in Fortune 100 application development in 1984, McElroy moved to a partnership in 1996 at the multi-national SAP firm IT Services, Inc., where he helped grow the business to $40M in annual revenues by 2000. In May 2001, McElroy purchased RamQuest, Inc. with several other investors. During his tenure there as President and CEO, revenue increased 28 fold for 50 consecutive quarters of profitability, the user base exploded to 30,000 users nationwide, and several new products were developed and launched for the title industry.

In 2011, under McElroy’s direction, RamQuest began to widen its focus and develop products and services for vertical real estate markets under the Guardian Consumer Services brand, which officially launched and separated in 2014 as Pavaso, Inc.


  • Taking ID verification to the MAXX

    New tool lets lenders validate borrower's identity, character references
    With its latest tool, IDMAXX, Pavaso has enabled lenders to achieve two aims with one solution. By leveraging a borrower’s network for both identity verification and character references, lenders can be assured that 1) the borrower is who they claim to be and 2) the total picture they have of that borrower, and the risk that borrower may pose, is accurate and complete.
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  • Redefining when the mortgage process starts

    It's not what you think
    Traditionally, there is plenty of jockeying for position amongst the differing players in the real estate transaction, particularly between lenders and realtors, over who owns the relationship with the consumer. Be warned: There isn’t going to be any place for that kind of possessiveness in the post-TRID market.
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  • The production challenges beyond TRID

    Transitioning to a digital space
    If the mortgage industry is serious about addressing the longer closing times created by TRID, not to mention attracting millennials as potential homebuyers and/or employees, it has got to get with the times. And the times? They are digital.
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  • From HW Magazine

    How to rise above an industry shift

    Lenders only need to take a small step toward evolving for the new marketplace
    We’re only months away from two new forms that will radically change processes and liability in this industry. Any day now, a new generation of homebuyers will start knocking on digital doors of opportunity that will expose every limitation of current business operations. And with all of the technology advances of our time, all we end up with is just a more complicated, expensive version of the “way things have always been done.”
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  • A new era of solutions

    Recapping last week's posts and tech progress this year

    Solutions exist today that can help with a large majority of the business process shifts that will result from the rule. And the last year has provided an opportunity for them to solve things further.  

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  • TILA-RESPA Phase I complete

    Get ready for Phase II of the Lender Implementation Timeline

    Staying on par with the timeline, next week will kick off the Analyses and Decisions phase, in which you’ll be reviewing your workflow, systems and compliance in order to determine the revised procedures, system recommendations and policies necessary.

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  • The profit-margin challenge with TILA-RESPA

    Get operational processes firmed up now for Aug.1, 2015 go-live
    Do you know what it fully costs you to acquire a customer? It is now critical that you know this metric today, because it’s going to change on Aug. 1, 2015. If your operational processes are not streamlined, your margins are going to suffer worse when TILA-RESPA is effective.
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  • Challenging the status quo

    Now is the time to question if you're ready for TILA-RESPA go-live

    In planning for big changes to your organization, the key area of a digital transformation know as Operational Process is one that is absolutely pertinent in the wake of regulatory disruption such as TILA-RESPA.  

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