Articles by Sarah Wheeler

Executive Conversation: Celeste Starchild on serving the digital-first homebuyer

ListHub makes it easy for real estate brokers to effectively manage every aspect of advertising listings online
Executive Conversations is a HousingWire web series that profiles powerful people in the financial industry, highlighting the operations and the people that make this sector tick. In the latest installment, we sit down with Celeste Starchild, SVP Professional Software, Move, Inc. and General Manager of ListHub, to talk about how brokers can manage their active real estate listings through ListHub to generate more leads.
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Executive Conversation: Phil McCall on the rising risk of inaccurate data

ARMCO's DataSure provides robust data validation technology for greater lender efficiency
Lenders who are still using a manual "stare and compare" method to assure data accuracy on loan files are not only wasting time but also putting their business at risk of compliance violations. In this executive conversation, Phil McCall, president of ARMCO, explains how lenders can radically increase their efficiency while reducing their risk by using ARMCO's DataSure. DataSure automatically parses and evaluates data on virtually any type of loan document, cross comparing that data to the lender’s source system and automatically communicating all corrected data fields back into that system.
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True business transformation in mortgage requires efficiencies in back-end processes

Capsilon IQ reduces cost, time and risk by automating up to 80% of the process
Capsilon IQ automates manual, repetitive tasks, allows for better available data and recaptures 10+ hours per employee each week. With a new Data Audit productivity app, Capsilon creates an Intelligent Work Experience where technology maximizes employee productivity and makes lenders’ existing systems more powerful.
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Executive Conversation: Alok Bansal on zero-cost technology

Visionet Systems offers another option to those considering whether to build or buy
Lenders weighing whether to buy or build the technology they need to be more efficient and competitive in this market now have another option: they can partner with Visionet Systems and take advantage of 'zero upfront cost technology.' Alok Bansal, managing director of Visionet Systems, explains how his company's pay per use model works to get lenders ROI from the first day of use.
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Executive Conversation: Daniel Perl on the resurrection of the non-prime market

Citadel Servicing Corp. offers sound lending programs and full vertical seamless integration
Dan Perl, CEO of Citadel Servicing Corp., talks about the opportunities presented by non-prime loans in our latest Executive Conversation. "Non-prime offers a viable alternative to penetrate a market that has been insufficiently mined for the past 10 years. Additionally, it is a loan product that has not become a commodity so there is room to gain market recognition in addition to the profit motive."
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How to solve your mortgage borrowers’ biggest pain point

PointServ delivers a streamlined process while reducing lender risk
When they started PointServ in 2009, the founders set out to create a seamless and efficient consumer experience by reducing the typical eight- to 10-day document collection process to just five to 10 minutes. The Digital Sourced Document Solution (DSD) eliminates a great deal of lender risk by pulling income, asset and payroll documentation directly from the source and delivering it right into the lender’s underwriting engine.
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From HW Magazine

Unique Solutions: Arch MI's RateStar Buydown

Allows lenders to customize a borrower's MI premium to an exact dollar amount
Without a doubt, the biggest challenge for our clients is margins. Competitive pressure is one reason that mortgage insurance (MI) is now at the forefront of so many transactions — it can truly make a difference for the borrower. Arch MI created this unique new tool that’s similar to a rate buydown and allows you to customize your borrower’s MI premium to an exact dollar amount.
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From HW Magazine

Hot Seat: Matt Richardson of Manley Deas Kochalski

Ohio court rulings continue to cause concern for servicers
The Ohio courts are still grappling with the Ohio Supreme Court's Holden decision from 2016. In this case, the Court made what appeared to be a simple holding that nevertheless has created new disputes in the lower Ohio courts and even the Ohio federal courts. There is now a split of authority in the Ohio courts, both state and federal, regarding how long the statute of limitations is for a cause of action under the mortgage.
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From HW Magazine

Dream Team: How the Arvielos are leading New American Funding to record growth

Q&A with Rick and Patty Arvielo
The first thing you notice about New American Funding's Rick and Patty Arvielo is how much they like each other. That might seem like a foregone conclusion when you meet a married couple, but when that couple also runs an incredibly successful business together, I imagine it could get complicated. Read on to find out more about how this successful couple manages their life, and business, together.
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Executive Conversation: Nancy Langer on breaking the real estate tax bottleneck

CoreLogic's framework connects customers, servicers and taxing agencies for an accurate, timely process
As digital mortgages become fully implemented, the real estate tax component represents a potential bottleneck, with many complexities involved in navigating unique real estate tax processes for the various taxing agencies. CoreLogic facilitates property tax payments with over 22,000 agencies, and has developed a framework to bridge connections among customers, servicers and taxing agencies.
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